Que: Do you have EMI options on heavy equipments or products?
Ans: No, EMI options are not available.
Que: Do you provide free shipping?
Ans: Yes, we provide free shipping through our COURIER Service partners plans.
Que: Do you provide Cash on Delivery (COD)?
Ans: We do not provide cash on delivery (COD). We have partnered with industries leading payment gateway for safe and secure transactions.
Que: Do you deliver at my location?
Ans: Yes, we deliver the products PAN India.
Que: What is the estimated delivery date?
Ans: It usually takes 5-7 working days to deliver the product at your doorstep. It also depends upon order size and delivery area serviceability
Que: What are the terms and conditions for returning the product?
Ans: In General product seal should not be broken and properly packed before returning and bill should be there with the product.
Que: What is the expiry for the material?
Ans: Our products have a minimum one-year to 6 month expiration date. The expiry that is shorter than this is regarded as a short expiry and you can return the same within 7 days of delivery.
Que: If I return or cancel the order, when will I get the refund?
Ans: In case of returned order, refunds are processed within 2 working days of receiving the product back and same will be transferred to your bank account or credit card within 5 working days. Please note that amount will be refunded to the same account / credit card / wallet from where you originally made the payment. If any coupon/offer is applied then coupon amount will be deducted and that coupon will not be able to applied again.
Que: What is the dispatch time for any order?
Ans: Generally we take 24-48 hours to dispatch any order.
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